ffjl Casino Privacy Policy

Introduction

ffjl Casino ("ffjl," "we," "us," "our") is committed to safeguarding the personal data of every individual who interacts with the ffjl Casino platform at ffjl.win. This Privacy Policy ("Policy") has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations issued by the National Privacy Commission ("NPC").

This Policy applies to all personal data collected by ffjl Casino through the registration process, account management, gaming activity, payment processing, customer support interactions, and any other use of the ffjl Casino platform or its associated services. It governs data collected from players in the Philippines, including those accessing the platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations nationwide.

By registering for an account on ffjl Casino, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, you should not register for or continue using the ffjl Casino platform.

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings assigned below:

• "Personal Data" — any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information.
• "Sensitive Personal Information" — personal data about an individual's race, ethnic origin, marital status, age, colour, and religious, philosophical or political affiliations; health, education, genetic or sexual life; proceedings for any offence committed; or any specifically designated category under RA 10173.
• "Processing" — any operation or set of operations performed on personal data, including collection, recording, organisation, storage, updating, retrieval, consultation, use, disclosure, erasure, or destruction.
• "Data Controller" — ffjl Casino, being the entity that determines the purposes and means of processing personal data collected through the platform.
• "Data Subject" — the registered user or any individual whose personal data is processed by ffjl Casino.
• "NPC" — the National Privacy Commission of the Philippines, the regulatory body established under RA 10173 to oversee and enforce data privacy obligations.
• "DPO" — ffjl Casino's designated Data Protection Officer, responsible for overseeing compliance with this Policy and applicable data privacy law.
• "Cookies" — small data files placed on a user's device by the ffjl Casino website to facilitate functionality, analytics, and personalisation.

Personal Data We Collect

ffjl Casino collects personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include, but are not limited to, the following:

How We Collect Your Data

ffjl Casino collects personal data through the following means:

4.1 Direct Collection

Data you provide directly when you register for a ffjl Casino account, complete identity verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion.

4.2 Automated Collection

Technical and gaming activity data is collected automatically when you access or use the ffjl Casino platform, including through cookies, web beacons, log files, and device fingerprinting tools. See Section 10 of this Policy for details on cookie use.

4.3 Third-Party Sources

We may receive personal data from third parties including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) for the purpose of verifying transactions; identity verification service providers for KYC compliance; fraud detection and anti-money laundering screening providers; and game providers for the purposes of logging game results and ensuring game integrity.

Purposes of Processing

ffjl Casino processes your personal data for the following purposes:

• Account Registration and Management — creating and maintaining your ffjl Casino account, verifying your identity, and administering your account settings and preferences;
• Service Delivery — providing access to games, processing bets, crediting winnings, and delivering all features of the ffjl Casino platform;
• Payment Processing — facilitating deposits and withdrawals through your chosen payment method, and maintaining accurate financial records;
• Regulatory Compliance — fulfilling obligations under the Data Privacy Act, PAGCOR regulations, Anti-Money Laundering Act, and other applicable Philippine laws;
• Identity Verification (KYC) — verifying that you meet the 21-year minimum age requirement and confirming the accuracy of your registered details;
• Responsible Gaming — monitoring gaming activity to identify patterns that may indicate problem gambling, and administering responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods;
• Fraud Prevention and Security — detecting and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform;
• Customer Support — responding to your enquiries, complaints, and support requests;
• Platform Improvement — analysing aggregated usage data to improve platform performance, game selection, and user experience;
• Marketing Communications — where you have given your consent, sending you promotional offers, bonus notifications, and product updates from ffjl Casino.

Legal Basis for Processing

ffjl Casino processes your personal data on the following legal grounds as established under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:

• Contractual Necessity — processing is necessary for the performance of the contract between you and ffjl Casino, as set out in the ffjl Casino Terms and Conditions;
• Legal Obligation — processing is necessary for ffjl Casino to comply with applicable Philippine laws, including the Data Privacy Act, Anti-Money Laundering Act (RA 9160 as amended), PAGCOR regulations, and tax reporting obligations;
• Legitimate Interests — processing is necessary for the legitimate interests of ffjl Casino, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided that these interests are not overridden by your rights and freedoms;
• Consent — for marketing communications and non-essential cookies, ffjl Casino processes your data only where you have provided clear, informed, and freely given consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing Your Personal Data

ffjl Casino does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following circumstances and only to the extent necessary:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the ffjl Casino platform, including: payment processors (GCash, PayMaya, BPI, BDO, Metrobank); identity verification and KYC providers; game software providers; cloud hosting and infrastructure providers; customer support platform providers; and fraud detection and analytics tools. All third-party service providers are contractually bound to process personal data only on ffjl Casino's instructions and in accordance with applicable data privacy law.

7.2 Regulatory and Law Enforcement Authorities

ffjl Casino may be required to disclose personal data to PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), or any other competent Philippine regulatory or law enforcement authority where disclosure is required by law, court order, or lawful regulatory direction.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of ffjl Casino's assets, personal data held by ffjl Casino may be transferred to the acquiring entity as part of that transaction. You will be notified prior to any such transfer, and your rights under this Policy will continue to be protected.

International Data Transfers

Some of ffjl Casino's service providers, including cloud infrastructure and game software providers, may process personal data outside the Republic of the Philippines. Where personal data is transferred internationally, ffjl Casino ensures that appropriate safeguards are in place in accordance with the Data Privacy Act and the NPC's cross-border transfer rules, including: binding contractual obligations that impose data protection standards equivalent to those applicable in the Philippines; and, where applicable, transfers only to jurisdictions that have been assessed as providing an adequate level of data protection.

ffjl Casino will not authorise any cross-border transfer of your personal data to a jurisdiction that does not provide an adequate level of protection without first obtaining your consent or establishing another lawful transfer mechanism.

Data Retention

ffjl Casino retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ffjl Casino's data destruction procedures. Where retention is required beyond the periods above due to active litigation, regulatory investigation, or other legal hold, data will be retained for the duration of that process.

Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files stored on your device when you visit the ffjl Casino website. They allow the platform to recognise your device, maintain your session, remember your preferences, and analyse how the platform is used.

10.2 Types of Cookies We Use

• Strictly Necessary Cookies — essential for the operation of the platform, including maintaining your login session, securing transactions, and preventing fraud. These cannot be disabled without impacting core functionality.
• Functional Cookies — remember your preferences such as language settings, display preferences, and responsible gaming tool configurations.
• Analytical Cookies — collect anonymised data about how users interact with the platform to help ffjl Casino improve its services. We use only first-party analytics tools for this purpose.
• Marketing Cookies — used only where you have given explicit consent, to personalise promotional content displayed within the ffjl Casino platform.

10.3 Managing Cookies

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent certain platform features from functioning correctly. You may withdraw consent for non-essential cookies at any time by updating your browser settings or contacting ffjl Casino's Data Protection Officer.

Security Measures

ffjl Casino implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS Encryption — all data transmitted between your device and the ffjl Casino servers is encrypted using bank-grade Transport Layer Security;
• Encrypted Data Storage — personal data stored on ffjl Casino servers is encrypted at rest using industry-standard encryption protocols;
• Access Controls — access to personal data is restricted on a strict need-to-know basis; all staff with access to personal data are subject to confidentiality obligations and regular access reviews;
• Two-Factor Authentication — available for all registered user accounts and mandatory for administrative staff accessing data systems;
• Security Audits — regular internal and third-party security assessments of the ffjl Casino platform, including penetration testing and vulnerability assessments;
• Incident Response — ffjl Casino maintains a documented personal data breach response procedure. In the event of a breach that is likely to cause harm to data subjects, we will notify affected individuals and the NPC within the timeframes required by law.

While ffjl Casino takes all reasonable steps to protect your personal data, no online system is entirely immune to security risks. Users are encouraged to take personal security measures, including using a strong and unique password for their ffjl account and enabling Two-Factor Authentication.

Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ffjl Casino:

• Right to be Informed — you have the right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of Access — you have the right to request a copy of the personal data ffjl Casino holds about you, as well as information about how it is processed;
• Right to Rectification — you have the right to request correction of any inaccurate, incomplete, or outdated personal data held about you;
• Right to Erasure / Right to be Forgotten — you have the right to request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose it was collected, subject to ffjl Casino's legal retention obligations;
• Right to Object — you have the right to object to the processing of your personal data on grounds relating to your particular situation, or to object to processing for direct marketing purposes at any time;
• Right to Data Portability — you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to Lodge a Complaint — if you believe ffjl Casino has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Children & Minors

The ffjl Casino platform is not directed at, and is not intended for use by, individuals below the age of twenty-one (21) years. ffjl Casino does not knowingly collect personal data from individuals under 21 years of age.

If you believe a minor has accessed or registered for an ffjl Casino account, please notify us immediately using the contact details in Section 16 of this Policy. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent minors from accessing online gambling platforms.

Third-Party Content

The ffjl Casino platform may contain references to or integrations with third-party game providers and payment processors. ffjl Casino is not responsible for the privacy practices of these third parties. Users are encouraged to review the privacy policies of any third-party services they interact with in connection with ffjl Casino.

ffjl Casino does not include hyperlinks to external third-party websites within its platform content. All internal navigation uses ffjl Casino's own URLs.

Updates to This Privacy Policy

ffjl Casino may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, platform features, or our data processing practices. The effective date of the current version of this Policy is displayed at the top of this page.

Where material changes are made to this Policy, ffjl Casino will notify registered users by email to their registered address and by displaying a prominent notice on the ffjl Casino platform no less than fourteen (14) days before the changes take effect. Continued use of the ffjl Casino platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

Contact & Data Protection Officer

For any enquiries, requests to exercise your data privacy rights, or concerns relating to this Privacy Policy or ffjl Casino's data processing practices, please contact ffjl Casino's Data Protection Officer: